Foundation on Client-Centered Care Course

Focus on Empathy, Grow Through Client Care

Client-centered care is the foundation of quality caregiving. When caregivers understand each client’s needs, preferences, behaviors, and emotional world, they build trust, reduce frustration, and create stronger care relationships. Without this understanding, clients may feel unheard or overlooked, leading to resistance and decreased engagement in their own care.

The Foundation on Client-Centered Care Course helps caregivers deepen their empathy, communication skills, and awareness of the client’s lived experience. Learners explore the core principles of client-centered care—predictive, preventive, personalized, and participative support—and how to apply them through everyday interactions. They also discover ways to collaborate effectively with clients, families, and care teams to promote growth, dignity, and wellbeing.

By the end of the course, caregivers will be ready to deliver care that honors individuality, encourages participation, and supports better outcomes. This training strengthens trust, enhances quality of life for clients, and elevates the professionalism of your care team.

Course Goals
✅Define what client-centered care is
✅Identify the elements of client-centered care
✅Discuss the principles of client-centered care
✅Explain the ways to improve client care
✅Describe the importance of collaboration in providing client-centered care

Course Objectives
By the end of this course, learners will be able to:
✅Apply the client’s unique needs and preferences in their care
✅Execute care that focuses on their clients
✅Show improvement in their skills on providing care
✅Collaborate with their clients and the care team in providing care